Opis
As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for: Client Onboarding Analyst
Responsibilities
Manage the end-to-end client onboarding process, including documentation preparation, issuance, review, verification, and account setup Coordinate daily onboarding activities, monitor pending requests, and ensure timely resolution of outstanding issues Act as a point of contact for clients and internal stakeholders, providing updates and addressing onboarding-related queries Collaborate closely with Compliance, KYC, Business Risk, Account Opening, and Tax teams to ensure efficient onboarding processes Review client documentation for accuracy, completeness, and compliance with internal policies and regulatory requirements Ensure timely and accurate delivery of onboarding services in line with agreed service level agreements (SLAs) and quality standards Identify and resolve operational issues, manage escalations, and proactively address potential delays Support process improvement initiatives and participate in projects aimed at enhancing onboarding efficiency and client experience Maintain high standards of risk awareness, internal controls, and regulatory compliance Prioritize multiple tasks and r
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