Opis
Responsibilities Understand how teams work today: their tools, data, recurring tasks, decisions, actions, handoffs, and operational risks. Decide what belongs in an individual harness, a reusable skill, a governed workflow, deterministic automation, or human review. Connect approved tools and data, and configure agent-assisted work for coding, debugging, incident investigation, reconciliation, reporting, QA, document work, and releases.
Define workflow inputs, outputs, evidence requirements, permissions, prompts, escalation paths, fallback behavior, and human approval points. Work with business and compliance owners to define Rules and Action Types, including ownership, risk level, approval requirements, and change history. Ensure that AI recommends or drafts, a named person makes the decision, and the platform executes only an approved and permitted action.
Investigate incorrect answers, missing evidence, stale data, unsafe actions, and uncertain external execution results. Separate source-data, configuration, workflow, AI, and platform issues. Drive adoption through real work, measure sustained usage and outcomes, and identify where users abandon the platform or return to existing tools.
Turn recurring friction, missing connectors, weak context, approval gaps, and trust issues into PRDs, acceptance criteria, and roadmap proposals. Build rollout playbooks that help teams create skills, adopt workflows, and become increasingly self-sufficient. What We’re Looking For 6+ years
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