Описание
RESPONSIBILITY To use Python/R or other tools to generate Monthly draft billing statement (overall and by agencies) based on source inputs and business rules To use Python/R or other tools to process source inputs and business rules and visualise on PowerBI Monthly contact center reports for vendor performance as well as provide scorecard to ServiceSG agencies The above work shall be done on Government issued laptops Facilitate discussions with stakeholders to understand their business challenges, sharpen the business use cases and translate them into data science projects Perform data cleaning, pre-processing, feature engineering, and build data science models to address the use case Identify data quality issues from source inputs and propose changes that can help to reduce these occurrences Present findings, solicit feedback and prioritise refinements to the analysis in close iteration with stakeholders while managing overall project timeline Communicate the data insights in a clear and compelling narrative, supported with impactful visuals, to influence key decision makers Depending on the use case, design of dashboards and interactive visualisations as tools for data exploration and storytelling may be expected EXPERIENCE AND SKILLS NEEDED Capable of translating business use cases into analytical problems, and identifying appropriate data sources to tackle these problems. Proficient in writing scripts in R/Python for data preparation and analysis, using modern analysis to
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