Senior Backend Engineer - Alerts and Operations

Who We Are […] is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and […] is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE.

The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million […] devices are deployed across 170+ countries. About the Team Alerts are an important part of the […] ecosystem and our customers rely on alert notifications to stay on top of live events such as persons of interest entering buildings, if a door was forced open after hours or simply knowing when to let the delivery person in.

The Alerts and Operations team is responsible for building and maintaining the end-to-e