Senior Windows Systems Engineer / Infrastructure Specialist (over $55K)

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Descrição

Job Duties Provide support and maintenance for Windows Server and Remote Desktop Services (RDS) environments. Configure, troubleshoot, and upgrade Windows RDS servers. Manage system settings, user access, and security policies using Group Policy (GPO). Monitor system availability and performance using tools such as SolarWinds, PRTG, or NNMi. Investigate and resolve system issues and incidents. Support system changes, upgrades, and maintenance activities. Prepare and maintain technical documentation. Work closely with internal teams and customers to ensure smooth system operations. Provide occasional after-office-hours support when required. Requirements Degree in Computer Science, Information Technology, or related discipline. At least 5 years of hands-on experience supporting Windows Server environments. Strong experience with Windows Remote Desktop Services (RDS). Familiar with Windows Group Policy (GPO), system hardening, and security settings. Experience using monitoring tools such as SolarWinds, PRTG, or NNMi. Good troubleshooting and problem-solving skills. Good command of written and spoken English and Chinese. Preferred Qualifications Experience working for an IT System Integration (SI) company. Experience supporting HKSAR Government IT projects. Familiar with ITIL processes such as Incident Management and Change Management. Experience using ticketing systems such as BMC Remedy or OpenText SMAX. Able to work independently and handle multiple tasks. If interested in th

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