Director, Customer Identity and Access Management

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Description

About the role Nscale is hiring a Director of Identity to lead the engineering function accountable for authentication, authorisation, and identity propagation across the platform - for humans, agents, and workloads. Identity sits on the critical path of every API call and every Console, SDK, or CLI action: when we are slow, the platform is slow; when we are wrong, we create significant security and reputational risk. This is a high impact role with scope across Product, Platform, Infrastructure, SRE, and Security. You will set direction, hire and grow a high-performing team, and own end-to-end outcomes: a secure sign-in experience, consistent and auditable access control, and a paved road that makes secure patterns the default. You’ll operate as a player‑coach: technically deep enough to make high-leverage architectural calls, and organisationally strong enough to align stakeholders and ship iteratively without compromising correctness. What you’ll work on Authentication & federation: login/session flows, token issuance and exchange, key management, identity verification, and enterprise federation (SSO, SCIM, group/role sync, outbound federation). Authorisation & policy: RBAC/ABAC models, policy definition and enforcement, permission resolution services, and scalable guardrails. Propagation & workload identity: standardised identity headers/claims, service-to-service identity, workload identity, and secure delegation patterns. Paved roads: shared libraries, SDKs, middleware,

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