Description
Qualifications and Experience: Minimum seven (7) years of experience consulting on and delivering IT Service Management (ITSM) solutions in large, complex enterprise environments, including process design, implementation, configuration, and operational support. Minimum five (5) years of hands-on ServiceNow experience, including configuration, customization, administration, and implementation of ITSM modules and platform capabilities. Proven experience facilitating stakeholder workshops, conduct…
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