LogicMonitor Administrator

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Description

Accountabilities - LogicMonitor Platform Administration: Manage day-to-day platform operations, including user access, dashboards, monitoring configurations, alerting, device groups, and MACD activities (Moves, Adds, Changes, and Deletes). - Platform Maintenance and Troubleshooting: Investigate and resolve platform issues, maintain data accuracy and consistency, escalate complex problems to vendor support when necessary, and generate reports for clients and internal service delivery teams. - Monitoring Engineering: Develop, maintain, and enhance DataSources, EventSources, PropertySources, configuration sources, LogicModules, and scripts to ensure effective monitoring across a large and diverse device inventory. - Automation and Process Optimization: Build automation workflows, scripts, and internal tools using Groovy, Java, Python, and other scripting technologies to streamline onboarding, configuration changes, and repetitive administrative tasks. - Device Onboarding and Monitoring Optimization: Manage end-to-end onboarding for servers, network devices, applications, cloud resources, and APIs. Configure and validate monitoring through SNMP, WMI, OIDs, and other collection methods while tuning thresholds and improving alert accuracy. - Cloud and API Integrations: Implement and maintain integrations with platforms such as Microsoft Azure, Amazon Web Services (AWS), and Cisco Meraki. Develop custom collectors and scripts when native integrations are unavailable or insufficient.

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