Contract System Engineer

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Description

APJ Hong Kong ( [link] ) provides the highest quality software development, maintenance and testing services. We have cost effective service centers with highly qualified IT professionals in Hong Kong. Our clients include major enterprises and organizations in the Finance, Manufacturing, Public Utility, Retail, healthcare and Government sectors. We are looking for Contract System Engineer (1-year contract) . You will be involving… Complete telephone number migration via Microsoft Teams Enterprise voice; Manage and validate inter-relationships between PBX users in same or different sites and to evaluate corresponding MS Teams features and dependencies for different users; Drive and deliver migration project according to project schedule and user needs on the Microsoft Teams platform; Collaborate and troubleshoot with technical teammates for issue solution implementation; Perform on-going support through Microsoft Office 365 Admin Center for MS Teams administration; Work with Microsoft support and telephone service provider on support cases. Monitor and provide regular update of MS Teams Phone user count, usage and provide health quality reports Support the delivery of large-scale transformation initiatives, including Windows upgrades, and endpoint modernization projects across the organization. Work closely with Helpdesk, support teams, vendors, and business users to track deployment progress and resolve deployment issues. Act as Second-Line (L2) support to in-hous

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