Network Support Engineer (NOC)

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Description

An international hosting and infrastructure provider is looking for a Network Support Engineer (NOC) to join our team and help maintain a reliable global network infrastructure while providing technical support to our customers. You will troubleshoot complex networking issues, collaborate with internal teams and external providers, and participate in the daily operation of our production network. This position requires good analytical skills, hands-on networking experience, and the ability to communicate with customers in English via a ticketing system. Required Qualifications 2+ years of experience in a similar networking role Experience communicating with customers in English (using translation tools or AI assistants is perfectly acceptable) Strong troubleshooting skills using networking tools such as: ping traceroute MTR tcpdump iperf Wireshark Solid understanding of Layer 2 networking technologies: STP / MSTP VLAN LACP Port Security AAA Syslog VXLAN Hands-on experience with enterprise networking equipment from at least several of the following vendors: Cisco, Juniper, Arista, Huawei Experience with network monitoring systems such as Zabbix, Cacti, MRTG, LibreNMS, PRTG, or similar Nice to Have Experience with routing and high availability technologies: BGP OSPF BFD MLAG VSS VRRP IPsec VPN Experience with Linux/*nix systems Automation skills using Bash, Python, or Ansible CCNA, CCNP, or equivalent networking knowledge Experience working with data center infrastructure Famil

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