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Technical Support Manager
office~$4.5K /moStockhill, GBScore 80.5/1001d ago
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Salary: £40,000 - 45,000 per year
Requirements
Strong experience managing technical support within a SaaS product, with a proven track record of implementing change and transforming support operations. Experience with helpdesk platforms such as Freshdesk, Jira, or similar tools. Excellent communication and stakeholder management skills.
An interest in automation, AI-assisted support, and information security; experience in these areas or familiarity with relevant frameworks is advantageous. Re…
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