Description
We are seeking a Senior Power Platform MS Copilot Enablement Engineer to establish and lead a strategic support framework for business users. This critical role is not just focused on building agents; it is about empowering non-technical users by providing expert guidance, comprehensive training, and robust technical architecture necessary for successful, scalable MS Copilot Studio deployments for Citizen Developers. The ideal candidate possesses a unique blend of advanced technical expertise in the Power Platform and a strong aptitude for communication and instructional design, serving as the Subject Matter Expert (SME) for the internal support organization.
Responsibilities
Design and implement a self-service support framework that guides non-technical users through the agent creation process in MS Copilot Studio, minimizing friction and maximizing adoption Develop high-impact, step-by-step training materials, workshops, and visual documentation that translate complex technical processes into practical, easy-to-follow instructions for Citizen Developers Define the robust technical architecture for Copilot Studio environments, ensuring solutions are scalable, secure, compliant, and integrated with necessary business systems via Power Automate and APIs Serve as the lead technical mentor, providing direct support and deployment assistance to business users, acting as the final point of escalation for complex agent configurations Define the entire lifecycle of an agent, from co
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