DC13526116 - Site Reliability Engineering Lead

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Description

The Company Our client is a global technology organisation operating a highly available, business-critical digital platform. They are strengthening their APAC production operations capability and are looking for an experienced Site Reliability Engineering Lead to lead platform monitoring, incident response and operational reliability across the region. This is 1 year contract convertible to permanent role. The Role This is a hands-on technical leadership role focused on maintaining the availability, performance and reliability of production applications and platforms. You will lead regional monitoring and incident-management activities, improve observability practices and provide technical guidance to the APAC operations team. Lead site reliability and production monitoring activities across APAC. Monitor application availability, platform performance, infrastructure health, logs and operational alerts. Investigate production issues and coordinate escalation to engineering, infrastructure and platform teams. Lead major incident response and provide clear, timely updates to relevant stakeholders. Use metrics, logs and distributed tracing to identify and diagnose production issues. Support root-cause analysis and track corrective actions following incidents. Build and improve monitoring dashboards, alerts and observability workflows. Improve alert quality and reduce unnecessary or repetitive operational alerts. Identify recurring incidents, monitoring gaps and opportunities to

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