Broadcast Systems Support Engineer

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Description

Please submit your documents in English when applying for this position. We’re looking for a technically skilled, service-oriented professional who strives for continuous self-improvement, with a natural curiosity and the ability to learn independently. The ideal candidate brings a positive, can-do attitude, builds strong relationships with both customers and team members, and is motivated to grow within the broadcast technology space. They take ownership of issues, proactively seek solutions. Important note: The role is currently remote. To support the position, we are in the process of setting up an on-site lab to ensure direct access to our solutions. A transition to a hybrid working model is planned in the longer term; however, this change will take time and is expected to occur no sooner than 1–2 years. What does it take to be a Broadcast Support Engineer: Contributing to a mission-critical 24/7/365 environment, with potential for off-hours shifts and on-call duties Providing remote support to major Evertz customers across various time zones Solving problems by replicating user workflows and identifying effective solutions Documenting departmental and technical procedures What you will learn: How to act as a bridge between customers and our product development teams How to serve as an expert-level specialist on highly complex technical issues How to collaborate across multiple teams (engineering, QA, product) in a fast-paced, multinational environment How to troubleshoot

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