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Workplace Technology Specialist

midhybridStockholm Metropolitan Area, PLScore 60/1001w ago
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HelpdeskNetworkSecurityMacOSOperationsArtificial Intelligence (AI)ProvisioningLeanTestingAcceptance Testinghelpdeskitsm
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Description
Start date: ASAP Length: 6 months Scope: 100 %, full time Level: Mid–Senior Location: On-site, 5 days per week About the team The IT Enablement function exists to make the company run as smoothly as possible: secure, automated, and improving over time. The Workplace Technology Specialist sits between the helpdesk pod and the IT Systems team. This is a sysadmin at heart with a network focus, owning the physical and infrastructure layer of the Stockholm office experience: onboarding logistics, hardware, and the local network spine. What you'll be doing Own new-hire onboarding end to end on the technology side: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to our tools. Own the local hardware lifecycle (provisioning, stock, repairs, returns) and act as an escalation point above first-line support. Work with the IT Systems team on the office network spine: Meraki, structured cabling, and keeping meeting rooms, AV, and physical-security infrastructure (badge / access-control, cameras) up on the network and available. Lean into the shared ticket queue alongside the helpdesk pod. Everyone on the team carries tickets, and this role is no exception. Support the AV and conferencing estate: meeting rooms, all-hands, and event AV. Who you are 4–6 years across systems administration, IT operations, or workplace technology: a sysadmin at heart with a clear lean toward networking. Confident with office network fundamentals: you can trace a problem
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