Corporate Banking Product Manager (Cash Management & Trade Finance)

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Description

Job Summary Manage and optimise corporate banking product lifecycles, focusing on customer onboarding, KYC processes, and digital banking solutions to enhance compliance, customer experience, and operational efficiency. Responsibilities Manage and enhance customer onboarding and lifecycle KYC processes for corporate banking clients by digitalising and optimising internal and external workflows Lead the end-to-end product development lifecycle, including gathering business requirements, designing solutions, overseeing development, conducting testing, launching products, and driving post-implementation optimisation Collaborate with Legal, Compliance, Risk, Operations, Technology, and business teams to ensure product features and processes meet regulatory and internal standards Participate in projects and conduct User Acceptance Testing (UAT) for new features and enhancements to corporate online banking services Develop and implement product strategies and initiatives that improve customer experience, operational efficiency, and business growth Review and update product policies, procedures, and guidelines periodically to maintain relevance and compliance Prepare and deliver product training sessions for business teams on new products, features, processes, and enhancements Monitor product performance metrics and identify opportunities for process improvement and further digitalisation Coordinate with external service providers and technology partners to support product implement

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