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SAP Incident Manager

midhybridPoznań, PLScore 60/1002w ago
Market insights
📊 Product Management: salaries and demand on the market
Stack
SAPIncident managementCoordinationProblem-solvingCommunicationS/4HANAJira/JSMITILitiljirasap
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Description
We’re looking for an SAP Incident Manager to join our team and coordinate incident resolution across an international SAP environment. What you’ll do: Own and coordinate SAP incidents, with a focus on high-priority cases Bring together the right functional and technical teams Drive actions, priorities, escalations, and follow-ups Keep business and IT stakeholders clearly informed Ensure incidents are properly documented and driven to resolution What we’re looking for: Experience with SAP and production support/incident management Good understanding of SAP landscapes and dependencies Strong coordination, communication, and problem-solving skills Ability to stay structured during critical incidents Very good English Experience with S/4HANA, Jira/JSM, ITIL is a plus. You don’t need to be an expert in every SAP area. We’re looking for someone who knows how to get the right people involved and drive issues to resolution .
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