3rd level technical Software Support Engineer (all genders)

Market insights

Stack

Apply

Upload your CV — we will connect you with the employer directly through our pool.

Description

Our Opening and Your Responsibilities We are looking for a skilled and motivated professional to join our team. This person will be responsible for providing technical support for software applications used in production processes.⚙️ The internal job title, on the contract, will be “Support Engineer Professional”. Duties and Responsibilities Providing technical 3rd level support for assigned applications. Documenting support cases worked on for further analysis purposes. Providing internal support for cloud related infrastructure topics. Assisting in software products testing. Providing pre-sales support. Supporting market organizations in customer projects off- and on-site with assigned applications installations (proposing/ designing system architectures, implementation plans, configuration features, validation). Training market organizations and end-customers. g. knowledge base articles, description of a functionality etc. Creation/ adapting training documentation/ video. g. discussing specifications, sharing know from the field, smoke tests etc. To succeed in this role, you will need not only strong technical knowledge but also the ability to investigate issues independently, learn new technologies, and take ownership of resolving problems. What You Need to Succeed Technical education with preferably a higher level of

Employer contacts (email/phone/telegram) are hidden from the public preview — send your CV, and we will connect you directly.