IT Product Manager

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Description

/ ABOUT THE ROLE Responsible for shaping the vision, roadmap, and delivery of digital products that support government services. The IT Product Manager will lead product discovery, user research, and backlog prioritisation, ensuring solutions meet citizen and agency needs. The role interacts with product owners, UX designers, engineers, and public‑sector stakeholders, driving Agile delivery and data‑driven decision making. The overall purpose is to deliver impactful, user‑centric digital products that enhance government operations and citizen experiences. / KEY RESPONSIBILITIES Define product vision and roadmap aligned with government digital transformation objectives. Lead backlog prioritisation and sprint planning to ensure timely delivery of high‑value features. Conduct user research and discovery workshops to capture needs and validate product direction. Collaborate with cross‑functional teams (UX, engineering, data, DevOps) to deliver end‑to‑end solutions. Establish product metrics and KPIs to measure adoption, performance, and impact. Drive Agile practices across product teams, ensuring iterative delivery and stakeholder alignment. Engage government stakeholders and end‑users to gather feedback and refine product features. Oversee product launches and rollouts ensuring smooth adoption and change management. Ensure compliance with public‑sector standards including security, accessibility, and governance. Champion continuous improvement by introducing new practices, tools

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