D365 F&O Senior Support Consultant

Аналитика рынка

Стек

Бесплатно, после входа в кабинет.

Откликнуться

Загрузите резюме — работодатели и рекрутеры из разных стран, которым нужен ваш профиль, смогут написать вам напрямую.

Описание

Accountabilities - Lead post-implementation functional support for clients using Microsoft Dynamics 365 Finance and Supply Chain Management or earlier versions of Microsoft Dynamics AX. - Own complex and escalated support cases from initial assessment through resolution, coordinating functional, technical, and client resources as required. - Investigate root causes, assess business impact, recommend solutions or workarounds, and communicate progress, risks, and next steps to stakeholders. - Coordinate transitions from implementation projects to ongoing support, including knowledge transfer, documentation, and support-readiness reviews. - Identify opportunities for continuous improvement to enhance system performance, usability, controls, and business processes. - Gather and analyze requirements for system enhancements, develop functional specifications, and prepare test scenarios, support documentation, and end-user materials. - Plan and coordinate functional, regression, and user acceptance testing, as well as production validation for fixes and enhancements. - Mentor support consultants, review deliverables, share best practices, and contribute to knowledge articles, reusable resources, and service delivery standards. - Use Microsoft Dynamics Lifecycle Services, Azure DevOps, and other relevant tools to prioritize, document, track, and report support requests and enhancement work. - Maintain current knowledge of Dynamics 365 capabilities, product releases, and Microsoft gui

Полное описание, компания и ссылка на вакансию — после входа. Войти

Контакты работодателя (email/phone/telegram) скрыты из публичного превью. Отправьте резюме — и работодатели смогут написать вам сами.