Finance Systems Specialist

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Описание

Our Global Financial Systems team owns the platforms Optiver’s finance function runs on: NetSuite, Kyriba, Coupa, OneStream and Concur, and the integrations that connect them to each other. We are moving from reactive support to real system ownership, with automation and AI taking on more of the routine work. Based in Sydney, you will own that estate for our APAC entities. You will run the regional support queue, trace issues across systems until you know where they broke, and work with the team in Amsterdam and Chicago to keep the platforms consistent globally. The role starts in support and is built to grow into more strategic work as automation takes the repetitive load off the queue. WHAT YOU'LL DO Provide L1/L2 support for Finance Systems and own the regional support queue: ticket triage and prioritization, incident management, SLA tracking, root cause analysis, and timely follow-up on escalations and stakeholder requests. Maintain the operational reliability of key finance platforms such as NetSuite, Kyriba, Coupa, OneStream, and Concur, working with the global team to keep them consistent and scalable across regions. Identify repetitive support work and help automate it through process improvements and AI-assisted tooling, and contribute to enhancements and workflow improvements that reduce manual work across the finance technology landscape Monitor and troubleshoot the integrations between our finance systems and with our banks, for example Kyriba payment and statemen

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