Cybersecurity Delivery Coordinator RFP-266799-1

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Описание

Project context The Cyber Delivery Coordinator is responsible for supporting the end-to-end delivery and operational governance of cybersecurity and IAM services provided by external vendors and internal teams. This role ensures service quality, contractual compliance, operational efficiency, and continuous improvement across Security and IAM services. Goals and deliverables Key Responsibilities Multi-vendor & Contract Management • Coordinate and align multiple external service providers involved in Security and IAM services. • Monitor vendor performance against contractual commitments, SLAs, and KPIs. • Identify service gaps, overlaps, risks, and dependencies across providers and drive corrective actions with the service owner and internal teams. • Support contract lifecycle activities, including contract preparation renewals, service transitions, and onboarding of new providers. Services Governance • Support the governance of cybersecurity services delivered by external providers (MSSP, IAM vendors, integrators). • Monitor daily vendor activities (monitoring, detection, incident response) to make sure they are in line with agreed SLAs, KPIs, and security requirements. • Coordinate service reviews, operational committees, and steering committees with vendors Cybersecurity & IAM Oversight • Provide oversight of IAM services including Identity Governance, Access Management, PAM, MFA, and SSO. • Ensure IAM services are aligned with internal security policies, compliance require

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