Site Reliability Engineer (SRE) / Production Support Engineer

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Описание

Job Summary We are seeking an experienced Site Reliability Engineer (SRE) / Production Support Engineer with 10+ years of experience in enterprise infrastructure, production support, system administration, and SRE operations. The ideal candidate will have strong hands-on experience in AIX, Linux/RHEL, application production support, monitoring, automation, incident management, and cloud/DevOps environments. The candidate will be responsible for ensuring high availability, reliability, performance, and security of critical enterprise applications and infrastructure in a 24x7 production support environment. The role requires close collaboration with development, infrastructure, middleware, security, and business teams to identify and resolve production issues and continuously improve service reliability. Key Responsibilities Site Reliability Engineering Define and establish SLIs, SLOs, SLAs, error budgets, MTTD, and MTTR for enterprise applications and services. Monitor application availability, latency, performance, capacity, and overall reliability. Identify and implement Golden Signals and observability best practices across applications and infrastructure. Analyze production incidents and recurring issues to identify root causes and implement permanent remediation. Develop automation and engineering solutions to reduce manual operational activities and improve reliability. Participate in 24x7x365 production support and on-call operations. Perform capacity planning and proac

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